A classic way of increasing client loyalty is a loyalty program that makes it profitable for…
In some companies, customer service is provided directly by salespeople; in many others, customer…
Client retention, i.e. keeping customers, is one of the most efficient ways to get a long-term…
There are clients who, if you complied with everything they ask for, would bankrupt your company.…
Creating a loyalty program can greatly boost client retention and loyalty. On the other hand, it can…
We all know that customer service is crucial for clients and their perception of your company. It…
Customer service is one of the keystones of a successful and efficient company with the customer at…
When it comes to clientele, there is a general 20-80 rule, which means that a company has 80% of its…
Customer service is the front line where your clients most often meet the representatives of your…
