Nowadays the oft-mentioned millennials form the most lucrative demographic group with the highest…
Digital marketing will go through a revolution. Digital advertising techniques are changing on a…
A presence on social networks is a must these days, which is why your company also will encounter…
Nobody's perfect and even customer service agents can make a small mistake from time to time. This…
Customer care is one of the dominant factors in how clients evaluate companies and service…
Probably everyone knows the saying “the customer is always right”. In practice, of course, this is…
Regarding competition in all types of business, and the fact that finding a new client is much more…
Sometimes the best way to push through some changes in your customer service is to contact your own…
Burnout syndrome affects all professions, but mostly those with high levels of stress. Of course, it…
