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Several strategies to improve your client satisfaction

Do you wish to improve the efficiency of your system of customer care quickly and make your clients…

What should an ideal customer service look like?

There are many ways to look at customer service. No matter whether you think the most important…

Guidelines to online chat with customers

As modern technologies keep developing, it's only logical that an increasing number of clients…

Advice for those who have blundered badly in customer service

Mistakes happen. This is natural. However, it is also natural that such mistakes have corresponding…

Follow these 3 steps and you will never have another angry client

There are numerous articles on handling an angry customer. They deal with how you should talk to…

Ten inspiring quotes about customer service

Customer service and its quality are increasingly important. Customers have high expectations and…

5 tips on making your clients' lives easier

Many companies think about how to best meet the demands of their clients and how to make their…

6 sentences that show empathy

The relationship between a business person and a client is a delicate one. You have work on it with…

Four techniques of the best sellers over the phone

Selling effectively by telephone is a real art. But it is one that can be learned. Here we present…

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