There are a few sentences no customer wants to hear and you should respect that. Use word "no" only…
Companies selling their goods or services to customers know very well that to be successful, they…
Even the best customers can get into financial problems from time to time and not pay their bills.…
What sells your product or service is not data but emotions. If you want to catch your audience's…
More than ever, customers do not buy products because of the company, but because of actual people.…
Your response to different types of skepticism varies according to the different types of customers.…
Do you have a lot of meetings during the day either with your team or with your clients? It is often…
Business travel is an effective way of cooperating with new clients, closing sales and helping your…
Is it you or the buyer who makes commitments? Many salespeople put themselves into the making…
