Články z oblasti vzdělávání a poradenství

5 phrases to avoid when dealing with customers

Do you want to discourage customers once and for all? Then do not respond adequately to their…

Gain customer trust through effective communication

Salespeople often think that they communicate with customer clearly and effectively. But it is not…

How to create a net of potential customers

Finding the ideal customers is not easy, but it is a very important activity. Wasting your energy on…

6 sentences to avoid while communicating with customers

There are a few sentences no customer wants to hear and you should respect that. Use word "no" only…

How to attract a customer who is also an entrepreneur

Companies selling their goods or services to customers know very well that to be successful, they…

How to collect customer debt without damaging the business relationship

Even the best customers can get into financial problems from time to time and not pay their bills.…

Telling your "hero story" in 8 steps

What sells your product or service is not data but emotions. If you want to catch your audience's…

How to present your business in the best way

More than ever, customers do not buy products because of the company, but because of actual people.…

Four types of customer´s mistrust and how to fight it

Your response to different types of skepticism varies according to the different types of customers.…

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