The aim of every company is to build a strong, loyal client base consisting of customers who feel…
The CustomerThink server presented the results of a survey taken by Sales Force, globally one of the…
Behavioral economics is a discipline that studies the influence of emotional, social or cognitive…
Even today, with social networks, online help-desks and webpages, many people rely on call centers…
The server of the British magazine Business Matters published a list of several activities which, if…
Certainly, every salesman acknowledges the fact that logical argumentation is not the only thing…
The chief customer officer, or CCO, is a person whose task is to ensure that the company´s…
Do you think that a guaranteed recipe for successful marketing cannot work? Maybe, maybe not.…
If you provide or sell a service, you probably have a need to explain yourself. Often there is too…
