The product brand you offer and the way clients perceive it are closely connected to how well your…
Chat is not just another communication channel used when communicating with a client. It is a…
The core of customer service has shifted in the last a few years. With the onset of automatization…
For a company's sales activities and customer service to work efficiently, it is necessary to keep…
Increased use of developments in technologies, automation, mobile applications and smart phones, are…
Customer service is crucial to how clients see your brand and perceive your company as a whole. This…
Regardless of whether it is an internal or external customer, you need to gather information and…
The level of engagement of company employees that are in direct contact with clients is the…
As the EyesOnSales server informs, the Starbucks chain recently launched a massive media campaign…
