Young people have always been and will always be bearers of the desire for change, innovation and…
The cycle that a new customer goes through can be, in multiple variations, roughly defined into six…
Every business person and service provider would be happy if they could see inside their clients'…
"The customer is always right" is a well-known saying followed by many generations of business…
Have you become a new manager of a dysfunctional customer service team? Or did you find out through …
Technology continues to develop, the world is changing, expectations of clients are growing and…
Customer service is largely defined by emotions. Clients call you not just to solve a certain…
More than 75% of marketers believe that ad blocking, which is becoming more and more comon in…
Who would not want loyal customers? But it does require an effort. Leading experts have shared eight…
