Every business person should be able (or should aim to be able) to make an impression on prospects…
One thing a business person should learn is to remember the names of people they are talking to.…
The sales profession is a science, and sales is a combination of many factors that must fit together…
The person who “leads” a conversation usually sets the agenda, manoeuvres the other person to where…
There are dozens of different ways to say the same thing and often the specific form you choose…
Probably no one will be surprised to hear that in order to become a great businessperson, your…
A frequent problem when closing is a client who's taking too long to think it over. Customers that…
The ability to listen is essential for a business person. We all know that. But many salespeople do…
Probably everyone knows the saying “the customer is always right”. In practice, of course, this is…
