Become irreplaceable Who would not want to become an indispensable person for others - and especially at a time when many companies are considering forced cuts and layoffs. But how to…
How to teach your customer service team to communicate with clients better Empathy and communication skills are crucial for customer service agents.…
Four practical approaches to creating a motivational context for your team The role of a manager is not to be responsible for motivating individuals…
Seven traits that every business team manager must have Not everyone can become a business team manager. A leader who manages the…
Are you lost "inside the box"? The expression "think outside the box" essentially means looking at things…
How to put together a personal development plan If a manager neglects their team's personal development too long, sooner or…
4 ways to help employees lower their stress levels Long-term stress in the team is something every manager should be afraid…
Six tips on how to increase your productivity and achieve your goals Many people work hard, but not everybody is as productive as they would…
The five building blocks of an effective business team What does a successful sales team with stable results look like? Should…
The basics of a successful public presentation or speech Public speeches. Some people are terrified of them, some don't mind them,…
Delegate work successfully in five steps Delegating work is a necessity when you are in a managerial position. A…
Four questions that every manager should ask themselves during a crisis You can really see whether a manager is good or not during a crisis. Crisis…
Solve bullying in workplace in four steps When people hear „bullying“, they usually think of school. Unfortunately,…
