Using a customer journey map to enhance productivity It is essential business productivity be measured in the right way. It may seem surprising but the productivity of an entire business cannot be measured solely by…
Does your workplace resemble a cult? (1/2) What is it that makes cults so attractive? Just think about the Manson…
Is it your dream to replicate the success of Apple? Ken Kocienda worked at Apple for 15 years. Now the former principal…
Are you busy? You don’t have to be Time is precious. Let’s consider why you might in fact have more time than…
Social media (2/2): Unlocking collective intelligence The previous article described how social media companies may catalyse the…
Starting a business involves a great deal of work. Having an idea is fine…
Social media (1/2): Are they hindering diversity? It is clear that some monopolistic platforms must exist. We just need to …
CFO or chief accounting officer? The financial controller should be responsible for accounting and the CFO…
The top 3 lessons from sales that bring success in life Those who started their careers in sales have usually learned something…
Digital products: Why internationalisation is not always a smooth ride (2/2) The previous article described what obstacles some companies with a digital…
Digital products: Why internationalisation is not always a smooth ride (1/2) Many digital products make it big globally. WhatsApp is based on the idea…
Cyber attacks: what to beware of If you thought that the cyber criminals behind ransomware attacks always…
Adaptable leadership: Keep your company alive (2/2) The previous article suggested that successful managers are those whose…
