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Don’t criticise or condemn: instead, raise your team’s self-esteem

If your colleagues are more successful than you in some areas, don't hesitate to admire and praise…

Richard Branson: What doing business taught me about leadership

Many things can be planned in business. Nevertheless, managers and entrepreneurs keep addressing…

How to think about cultural intelligence and diversity

Are you an employer who really takes advantage of diverse perspectives of a multicultural&…

How flattery triggers resentment and damages CEOs

When managers buy favour with their CEOs through flattery, it may be dangerous for both the CEOs and…

4 drivers of transformation (1/3): Product and customer journey optimization

It isn't easy to convert technological breakthroughs into comparable breakthroughs in productivity…

Automated world needs leaders of emotions

Are you worried by extreme predictions about future automation? Society no longer believes that the…

How to lead a virtual team

Learn how better to manage your staff – including from a distance. The goal still remains the…

Embrace diversity and cross-cultural collaboration to enhance creativity

A close relationship with a person from another culture can enhance your creativity. Expats who…

The qualities of true customer experience leaders

Customer experience people often only have limited resources and authority. What qualities are a…

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