Články z oblasti vzdělávání a poradenství

Turn your satisfied customers into those who will sing your praises

Your customers' opinions are powerful tools for your business. Their positive referrals can be a big…

5 ways to thank your clients

Customers are the most valuable part of your sales career. You probably know this; however, that…

Dealing with customer mistrust

If at the end of business negotiations you hear the word "no", it may be due to several reasons.…

What not to say during the client call

During a phone call with a client, you should avoid certain types of behaviour and saying certain…

3 things you should never say to your client

You have to behave very politely to your client. You must use the conversation to cultivate a…

Our Customer our Master. Finally?

This slogan, in our latitudes, ceased to be valid with the disappearance of the First Czechoslovak…

5 reasons why cutomer does not respond your messages and how to deal with it

Leaving a voice mail message may seem useless to some salespeople because they think they will not…

Improve customers' experiences with you

One of the most important requirements for business success is elevating the customers' experience.…

Not every customer is worth your effort

Most salespeople are grateful for every customer. Some customers are worth a lot of time and …

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