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When should you fire a client?

The best practice is obviously an effort to retain customers. But the fact is that there are cases…

Poor listening means lost sales

Why customers do not buy? Maybe because you are not listening properly. See the most common…

Are you dealing with a potential client, or wasting your time?

The only thing worse than a quiet office without the phone ringing, is wasting your time with…

When customer makes a mistake

Something does not go right on your client's side, and they accuse you immediately. Then it turns…

10 things customers really don't want to hear

"I was surprised that you have not heard about the product." It's like saying that the customer is…

3 steps to save the deal

If you are coming to closing a sale, but things have unexpectedly changed, do not give up. It can be…

How to go back to the topic

A common situation at a sales meeting, which intially seemed to progress well: The potential client…

10 rules for the first sales meeting

There are several basic rules that will help make your first sales meeting a success, no matter what…

8 things customers are most interested in

As revealed by a recent survey by Alpha Marketing, price is the last of 8 reasons, why customers buy…

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