Communication is key
As INC.com states, inadequate or poor communication is one of the main sources of conflict. Ensure the team knows what is expected of them, what the goals are, and how to achieve success. When tasks and roles are clear, the chances of misunderstandings are reduced. Be available for questions and encourage the team to communicate openly. Sometimes a short meeting or informal conversation can solve more than long e-mails.
Encourage diversity of opinion
Diversity in a team can be a strength, but also a source of conflict if differences of opinion are not properly managed. When people feel that their views are heard and respected, conflicts arise less often. Encourage the team to share their thoughts and opinions, and make it clear that different perspectives are an asset, not a threat. Create a space for constructive discussion, not a struggle for dominance.
Set clear rules and expectations
In many teams, conflicts arise from unclear rules and inconsistent expectations. When everyone knows what the rules of the game are, the likelihood of someone crossing the line decreases. So define clear rules for communication, collaboration and problem solving. Ensure everyone on the team knows what is expected of them and that the rules are the same for everyone.
Solve small problems early
Conflicts do not arise overnight. They usually start with small problems that build up gradually. If these "little sparks" are not dealt with in time, they can lead to unpleasant conflict. Keep an eye on the atmosphere in the team and don't turn a blind eye to minor disagreements. If you notice tension between team members, intervene before the problem escalates.
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