Manager – management news

Use nonverbal communication to accomplish your goals

In order to achieve your goal, a mere verbal expression of your demand is not enough. An important part of negotiating is nonverbal communication: eye contact,…

Managing technical support: From phones and chat to knowledgebase

Managing technical support: From phones and chat to knowledgebase

Self-service technical support is financially favorable for companies and…

Common weaknesses of experienced managers

Everyone has blind spots, areas where he can improve and increase…

Why trash talk is not a viable business strategy

Trash talk is often used in politics, especially in advertisements. In an…

5 tips on how to avoid conflicts

5 tips on how to avoid conflicts

Professional relationships often involve conflicts. We are only human and…

How to manage change

Initially change ought to be managed differently from the getting back to…

What to avoid when starting a business

If an entrepreneur wants to be successful, he must believe in himself as…

How to conduct coaching conversations with employees

"In fact, the most common complaint I hear from direct reports about their…

Ten mistakes of project management

Every project faces various problems from marginal to essential that could…

Is home working the right thing for you?

The home office is often a highly desired benefit. More and more workers,…

Diagnosis: E-mail apnea

Most of us know the term "apnea" in connection with "sleep apnea", a…

Improvement of management practices can bring major productivity increases

In every country, considerable company productivity increases can be…

Leaders can't be solo players

When there are shortcomings in a leader's behavior, these can be overcome…

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