How blockchain helps business (2/2): Challenges The previous article described the main advantages of blockchain technology, in particular how it allows for standardisation and automation of processes which bring…
How blockchain helps business (1/2) Blockchain enables the tracking of shipments in real time. The result is…
Let your best employees go … or at least talk with them If the best employees stay in your team, this is a good thing. But is this…
Customer voice (2/2): Customer choir The previous article explained that neither sales nor service teams can…
Voice of the Customer (1/2): Who should deal with it Voice of the Customer (VoC) programs drive more sales for companies. They…
Become master of the elevator pitch: how to sell the vision of your company If you want to succeed in delivering an elevator pitch (ca. 40 seconds),…
Market research: What to use it for With new technologies, there are many ways of finding out what a company…
Tough marketing decision: in-house marketing team or agency? Imagine the following situation: You have a great product. You know your…
Should boards become more Agile oriented? Some Agile principles can be counterproductive for a board of directors.…
Don’t run your meetings, lead them Steer meetings in a way that makes them beneficial. Even online meetings…
Morning routines to change your days into the best of your life Be sure to drink some water. Have a good workout in order to feel better.…
Mindfulness meditation: good for stress relief, worse for motivation Acceptance of the present moment, known as mindfulness, is generally…
Customer care: Retain the best employees The main topic of today in customer care is self-service and virtual…
