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Customer experience (2/2): Road map to success

In the previous article, we saw how customer experience is a broader issue than customer service.…

Simon Sinek: Bad communicators can't be good leaders

Even the best ideas and strategies can't succeed if nobody understands them. That's why good leaders…

Customer experience (1/2): Don’t confuse it with customer service

Disney, Starbucks and Amazon are businesses which are active in different industries but they have…

Good leaders inspire, not give orders

Good bosses and leaders trust their people and they create environments for their people to not only…

Brian Tracy: Being popular is not that difficult

Do you want to be charming and popular? Here are some tips on what to do as formulated by Brian…

Innovation stands and falls with leaders

Companies often think that they fall behind in innovating mainly because of a lack of talent or…

Push your career to the next level: How to approach a mentor

A mentor can help shift your mindset. That may be the quickest way of doing something with your…

Narcissistic leaders won't lead us anywhere

Companies are investing more and more resources into the proper selection and development of their…

3 steps to become memorable in a positive way

You need to be passionate and communicate confidently – including with your body language. Be…

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