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Age of change (1/2): Get rid of habits and mindsets that no longer work

One of the most demanding challenges of today is that the world is changing much faster than…

Let your best employees go … or at least talk with them

If the best employees stay in your team, this is a good thing. But is this always the case? Turnover…

Don’t run your meetings, lead them

Steer meetings in a way that makes them beneficial. Even online meetings can get the job done. What…

Customer care: Retain the best employees

The main topic of today in customer care is self-service and virtual assistants. Nevertheless, in…

4 habits that make the difference between great and average leaders

Most of us have had bad, stupid or incompetent bosses, or bosses who were experts in their field but…

Why you need to master the art of selling

Selling is a crucial skill in your personal and professional life. But what exactly is it that makes…

When the manager is hiding: don’t misuse working remotely

Leading remotely is hard. But on the other hand, being remote is also easier for managers as far as…

Management styles you should forget about

Being promoted to a managerial post means increased responsibility, part of which involves dealing…

Even CEOs have to keep learning

There are various levels of management in a company but ultimate responsibility always rests with…

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