If you wish to have the sales activities and customer service of your company work efficiently, it…
An angry client who is screaming at a receptionist or at another company representative is a sign…
What is the ultimate goal of customer service? To create a corporate culture that has the client at…
It is a well-known fact that customer service plays an important role in how clients see the company…
Customer service is largely defined by emotions. Clients call you not just to solve a certain…
The quality of customer service plays a crucial role in clients' overall satisfaction. This is why…
It is increasingly difficult to keep current clientele in the uncompromising competition fight that…
Most businesspeople are not responsible just for sales, but also for payments. In the vast majority…
There are many tips on what to do with an angry customer. If you follow the rule that prevention is…