Články z oblasti vzdělávání a poradenství

Breakthrough customer experience: It is not about small steps (2/3)

In the last article, we saw how important it is to thoroughly observe customers, their habits, their…

Breakthrough customer experience: You need the right approach (1/3)

If you want to deliver superior customer experience, you have to adapt to the digital possibilities …

Great speakers fall from the sky and other myths about public speaking

If you are not a natural talent, you will never become a good speaker. If you are an introvert, you…

Chief Digital Officers: What is their role? (2/2)

Customer-centric mindset can be effectively promoted by CDOs. Sending e-mails containing customer…

Linking individual shift and of the organizational shift: Actual examples (2/2)

Quarterly profits are no longer an accurate picture of company performance. There can be delays and…

Linking individual shift and organizational shift (1/2)

We need to replace static, outdated business models with new dynamic ones better suited to the…

The Czech Accounting Act from January 1, 2016 (2/2)

An amendment to the Act no. 563/1991 Coll., On Accounting, which incorporates new European Union…

Stephen Covey would weep

The 7 Habits of Highly Effective People were described back in 1989 by popular American expert on…

Chief Digital Officers: About the role (1/2)

Digital is an integral part of strategy. Digital is a new way of doing things. You do not need to…

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