In the last article, we saw how important it is to thoroughly observe customers, their habits, their…
If you want to deliver superior customer experience, you have to adapt to the digital possibilities …
If you are not a natural talent, you will never become a good speaker. If you are an introvert, you…
Customer-centric mindset can be effectively promoted by CDOs. Sending e-mails containing customer…
Quarterly profits are no longer an accurate picture of company performance. There can be delays and…
We need to replace static, outdated business models with new dynamic ones better suited to the…
An amendment to the Act no. 563/1991 Coll., On Accounting, which incorporates new European Union…
The 7 Habits of Highly Effective People were described back in 1989 by popular American expert on…
Digital is an integral part of strategy. Digital is a new way of doing things. You do not need to…