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Why performance reviews are crucial

Many managers tend to procrastinate when it comes to employee performance reviews. Yet delayed…

How to lead underperformers

No, you cannot always call them slackers. While some employees do only pretend to be working, others…

Low engagement: How to improve it

Is engagement one of your company‘s strong points or maybe your employees are not as engaged as they…

4 topics that have to be discussed at work

If you are a leader who manages to communicate with your employees at least six hours a week, your…

Surviving guide for introverts: Attending social events

Every introvert knows this challenge: How to survive when you have to be in a big group of strangers…

Leaders develop the full potential of their staff

Every employee is different. They have different experience, personal values, beliefs or cultural…

Worst practices in customer service

Many articles mention the so-called best practices in customer service, but the truth is that every…

Bucket list for leaders

A bucket list is a list of experiences and achievements that a person would like to have or…

Avoid dysfunctional meetings

Have you ever sat through a meeting which lasted too long? And then to top it all off, you didn't…

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