A good meetin is short, straight to the point, it begins and ends on time, and something important…
Unnecessary and poorly organized meetings are the most common causes of wasting time and…
Anyone who wants to build a great team should start by not settling for mediocrity. Dismissals are…
Most research on management and leadership skills focuses on finding examples of best practice.…
One of the most common indicators of call center effectiveness is the Average Handling Time (AHT).…
Project teams often fail because they lack clear and realistically achievable goals. Therefore, if…
Leadership is nothing else than a way of human behaviour that gradually becomes automatic. If you…
The most common reason for why leaders fail is their own ego. Of course leaders do have to believe…
The art of saying no is very important in a managerial practice. In the opposite case, you can end…
