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International negotiations, or when "yes" means "no"

The December 2015 issue of the Harvard Business Review published an interesting article called…

Even FBI agents must be emotionally intelligent

Almost no FBI agent would say the phrase emotional intelligence aloud. Two core components of…

Not sorry for that: What you should never apologize for

There are certain things, that it is unnecessary to apologize for. Or more to the point, we should…

Is it futile and naive to develop a strategy?

Some people claim that nowadays strategy is no longer needed. At the same time, without strategy, …

Rejection doesn't have to be rude or awkward

One of the basic rules of assertiveness says that if we disagree with something or do not want…

Trying to avoid mistakes? That's a mistake

The way we think about the challenges we face deeply influences our final performance. Try honestly…

Do you know your customers' wishes? The questions to ask

Almost 90,000 students from China are studying at UK universities. Some of them are spending up to…

Myths blocking your success debunked

Try to find the area you are best suited for. Dont rely excessively on positive thinking; it is…

Trust is not merely about delivering on your promises

Trustworthiness is about doing what you say you are going to do but it is just a part of trust, not…

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