Policies designed to protect profitability can be very costly The recent violent removal of a customer from a United Airlines aircraft showed how the company preferred to make room for a flight crew member (who was…
Innovating your key product (2/2): 4 steps how to do it In the previous article we saw that innovation is not only about leaving…
Innovating your key product (1/2): How to sell expensive can of paint When thinking about innovation, many people imagine companies such as Uber,…
Be humble and embrace your failures When people are humble, the results of their actions speak for themselves.…
Will Uber manage to change its toxic culture? (2/2) Culture leap Uber clearly needs a cultural shift – particularly in the area of ethical…
You can't manage people if you can't manage your time Managers are very busy. That is why it is very important for them to manage…
Dangerous myths about success If you want to succeed, first and foremost you have to have a vision…
Will Uber manage to change its toxic culture? (1/2) Scandals Uber is a giant multinational company built on quite a controversial…
Coaching is not a panacea. When can it do more harm than good? The same rule applies to use of the coaching approach in employee…
Put a little life into the presentation You're going to give a presentation and you know in advance that it's going…
Developing future leaders (2/2): Help them nurture the traits they need If you want to push executives to the next level, you can prepare tasks for…
When should phones still be used to make calls? Mobile phones have now become computers, enabling us to do things that were…
