Voice of the Customer (1/2): Who should deal with it Voice of the Customer (VoC) programs drive more sales for companies. They reduce service escalations and provide clients with a better user experience.
Become master of the elevator pitch: how to sell the vision of your company If you want to succeed in delivering an elevator pitch (ca. 40 seconds),…
Market research: What to use it for With new technologies, there are many ways of finding out what a company…
Tough marketing decision: in-house marketing team or agency? Imagine the following situation: You have a great product. You know your…
Should boards become more Agile oriented? Some Agile principles can be counterproductive for a board of directors.…
Don’t run your meetings, lead them Steer meetings in a way that makes them beneficial. Even online meetings…
Morning routines to change your days into the best of your life Be sure to drink some water. Have a good workout in order to feel better.…
Mindfulness meditation: good for stress relief, worse for motivation Acceptance of the present moment, known as mindfulness, is generally…
Customer care: Retain the best employees The main topic of today in customer care is self-service and virtual…
Online dating can help your career There are skills we can learn via online dating that can subsequenty be…
Retaining talents: What to do When it comes to the workforce, engagement and efficiency are crucial. Any…
Defeat your stress Do you know how to handle stress? Sometimes, feeling stressed indicates…
4 habits that make the difference between great and average leaders Most of us have had bad, stupid or incompetent bosses, or bosses who were…
