Of course, we are not always able to do everything according to our own plans and ideas. However, what is the difference between a real reason and an excuse? There is definitely a big difference. The Daily Muse website has prepared three major excuses that you, as a manager, should not use at work:
1. There was an awful traffic jam this morning."
Of course, it sometimes happens that a traffic jam really is why you arrived late. The beginning of September right after the holidays is generally a good example. Still, in nine out of ten cases you should be at work on time. Moreover, what if you have an important meeting! Your colleagues quickly figure it out when the exception becomes the rule. Better be honest.
2. "I am still waiting for a call from ..."
It is easy to blame someone else who is not there when you miss a deadline. The last thing your boss wants to hear is that Mrs. Fail from the finance department is actually responsible for downtime. He does not care what happens "backstage" during the project. He is interested in the result that you have to deliver. Moreover, Mrs. Fail will also not be pleased when she hears about her failure (whether it is true or not). Regularly follow the project's progress, and make sure that everyone has all necessary information to complete his part of the work.
3. "I do not know ..."
This is the queen of excuses. You are not and you cannot be an encyclopedia with answers for everything. If you only shrug and do not worry about the possible solution to the problem, you are just giving up. The solution is simple. Every time you are unsure, just ask. Your colleagues may also appreciate the opportunity to coach someone else.
Do you have your own "favourite" excuses?
-bn-