Nobody feels comfortable when they have to go and tell the boss some bad news. However, it would be a mistake to put it off until the last minute when solving the problem has become more difficult. When you follow these simple rules, you will have nothing to worry about, and you can even make your relationship with your boss better and stronger. You should follow these guidelines when reporting problems to your boss, as published on the Harvard Business Review website.
1. Explain what the problem is
Briefly summarize the problem and describe what specific impacts it has on your work and your company's goals. You could say, "The last employee survey showed that 40% of our people regard their work as uninteresting and unrewarding. If we don't do something about it, we may lose our most talented people."
2. Present a solution
Announcing that there is a problem is not enough. Your boss wants to hear that you have already thought about how to deal with the situation. He will be even happier if you say that you have already tried to solve the problem and found out what might work. Then suggest specific possible steps and describe the advantages and disadvantages of each.
3. Describe possible consequences
Clarify the implications of your solution for yourself as well as others, including your boss. Present them to your supervisor and explain what impacts can be expected in relation to the company's goals.
4. Emphasize advantages
If you have already tested your solution on a small scale and were successful, tell them about it. Specific procedures for the implementation of your solutions are not very important in this initial phase. It is essential to show a way to specific potential benefits.
5. Take responsibility
Let your boss know that you are ready to take responsibility for the success of your solution. Then create a plan for further steps together in order to make the most of the opportunities you presented.
Nobody expects you to be infallible and make no mistakes. Being a problem solver is more important.
-kk-