If a company wants to have great managers, managerial roles should only be assumed by workers who want to be managers. This is the philosophy of Facebook as described by Lori Goler, the company's vice president for human resources, at the Business Insider website. Goler also talked about an internal survey focused on what makes great managers.
The survey was conducted company-wide as a way of analyzing the satisfaction and engagement of nearly 12,000 Facebook employees. It revealed seven typical examples of managers' behavior that go hand in hand with the highest employee engagement.
1. Care about subordinates
First and foremost, managers should be people who care about other people and want to help them to succeed. Managers should not be just workers who feel they must become managers because it is the next logical step in their career.
2. Possibilities for further growth
Employees perform best under the leadership of managers who offer them opportunities to constantly learn new things and develop their skills.
3. Clear goals
Good managers never surprise their people when evaluating their performance. They clearly communicate what they expect of both the individual subordinates and the team.
4. Regular feedback
Successful managers communicate feedback instantly. At the same time, they also create an atmosphere where subordinates can provide feedback as well without fear of being punished for their suggestions.
5. Practical help
Good managers don't constantly stand over their shoulder but are there to work when needed to help to remove a major obstacle, provide a practical advice or any other kind of help.
6. Motivation to achieve success
Employees remain motivated the longest when managers increase responsibilities based on their performance.
7. Recognition
A great manager does not take the good work of his team for granted. He properly express his thanks to his people and celebrate achievements together.
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