Automating a badly designed process will not create fundamental change. Managers need to rethink the work itself Companies are under pressure to demonstrate returns on AI investments quickly. Speeding up a single task, however, may not improve the outcome of the overall…
Artificial intelligence can weaken expert judgment. Companies should preserve space for independent thinking Automating knowledge work can save time while reducing opportunities to…
A strategic plan can be sound and still change nothing. Unspoken rules of corporate culture decide what happens Strategic planning usually addresses goals, priorities, competition and…
Return to the office cannot be enforced through ever stricter rules. Companies must explain why working together in person matters Repeatedly tightening attendance rules can increase the number of days…
A leader who keeps every decision to themselves slows people’s development and creates operational dependence Some managers keep too many direct reports, approve even minor decisions…
The board should not run the company instead of management. Its job is to oversee the quality of decision-making A successful executive does not automatically make a good board member. The…
Employees stay silent in meetings because they have learned that disagreement is pointless. Managers mistake this for agreement Silence in a meeting does not necessarily mean that the team understands…
Innovation does not come only from new ideas. A company needs a system that can turn them into practice Creativity and innovation are not the same activity. Creativity creates new…
Company growth requires the ability to reject projects. Too many priorities slow both decisions and execution As a company grows, so do the number of customers, products, markets and…
AI can write a persuasive text for a manager, but it can also hide that the manager does not understand the subject well enough to defend it Generative AI speeds up the preparation of emails, briefing materials and…
Corporate culture does not collapse because of one big decision. It erodes through small exceptions that leadership begins to tolerate Corporate culture is not created by values printed on a wall but by…
Almost every company promises savings, but only a minority captures the expected value. The problem is execution According to a global Deloitte survey, 96 percent of organizations are…
Managers gain a clearer picture when they actively seek information that challenges their first judgment Leaders often make decisions with incomplete information. Employees may not…
