What to do, according to the Harvard Business Review?
- Use video: this makes people feel like they’re really present at the meeting. Video conferencing keeps participants engaged.
- Provide an audio option: for instance, if the internet connection isn't very strong, there needs to be the possibility to participate via audio only. But the first choice should always be video.
- Be sure it works: it is key not to lose momentum at the beginning due to a 20-minute delay because people need to update their software or have troubles with hardware. Prior to a virtual meeting, all participants need to test the technology.
- Play by meeting rules: as always, set clear objectives in advance and send a pre-read when needed. Use an agenda to navigate the session and set some basic rules; take breaks and outline the next steps, especially as regards timing and accountability.
- Keep any presentation short: prioritise conversation because meetings should be about discussion. Provide background information beforehand. For presentations, use screen sharing so that everyone observes the same thing.
- Faces need to be visible: video conferences are most beneficial when attendees can actually see one another’s facial expressions. Body language helps, so ask everyone to sit close so that, with the webcam, a excellent alternative to in-person meeting will be achieved.
- Activate people: periodically call upon individuals to speak. You can also allocate a slot to everyone so that people don’t talk over one another. If the software you are using allows the raise hand function, then use it.
-jk-