There is frequent mention of what automation means for customers, as well as for the nature of jobs and changes therein. In practice, however, what will actually change for finance professionals and how?
Real transformation is here
Even today the first finance managers all over the world can observe the impact which the implementation of automated solutions is having on the individual, day-to-day functions of their team.
In everyday tasks AI is really having an affect on the job of an average finance worker.
AI in day-to-day operations
An article at cfo.com describes the implementation of AI in the sphere of taxation. Robotics were deployed to retrieve invoices in response to requests made by the state and tax authorities. The number of reviews per day and the amount of data requested is growing rapidly; therefore such a solution can help enormously.
Retrieving invoices for a tax examination is an area where robots really can help. Robots can work during off-peak hours when human workers are at home. The following morning, the workers will find the requested invoices and a status report ready for their review.
AI programs can also be deployed as the first line of response. Many financial inquiries coming to the department will then be solved by machines. Even now robots can answer basic questions without any human involvement. The rest are then passed on to human workers.
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